At Pet Fachion, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we offer a 30-day exchange policy from the date of delivery.
How it works:
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Notify us within 30 days of receiving your order at info@pet-fachion.co.uk with your order details.
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Items must be returned in their original, unused condition and packaging.
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Once we receive and inspect the returned item, we will arrange an exchange for the product of your choice.
Please note:
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Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
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Exchanges are subject to product availability.
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Personalized or custom products may not be eligible for exchange.
Shop confidently knowing that Pet Fachion has you and your pet’s happiness covered!
